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Splash Squad Store Policies

Terms and Conditions

5171 Splash Squad LLC. - Terms and Conditions

Effective Date: November 15, 2023
 

Welcome to 5171 Splash Squad LLC.'s websites - SplashSquad.com, GoSplashSquad.com, and  SplashConfidential.com. Please read these terms and conditions carefully before using our website. By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.
 

1. Acceptance of Terms

By using our website, you agree to comply with and be bound by these terms and conditions. 5171 Splash Squad LLC. reserves the right to modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for changes. Your continued use of the website after the posting of changes constitutes your acceptance of the modified terms.
 

2. Product Information

2.1. Product Descriptions: We make every effort to accurately display the features and colors of our products. However, we cannot guarantee that your computer monitor's display will be accurate.

2.2. Pricing: All product prices are in United States dollars and are subject to change without notice. Prices do not include shipping and handling fees unless otherwise stated.

2.3. Availability: Product availability is subject to change. We reserve the right to discontinue any product at any time.

 

3. Orders and Payments

3.1. Order Acceptance: Your order is an offer to buy, which we may accept or decline at our discretion.

3.2. Payment: Payment must be received before the order is processed and shipped. We accept most major credit and debit cards including VISA, MasterCard, AMEX, Diners and Discover amongst others. You agree to pay all charges incurred by users of your credit card or other payment method used in connection with a purchase.


4. Shipping and Delivery

4.1. Shipping: We aim to ship orders promptly, but delivery times may vary based on location and other factors.

4.2. Delivery Issues: We are not responsible for delivery delays or failures caused by events beyond our control.

 

5. Returns and Exchanges

Please refer to our separate "Return and Exchange Policy" for information on returning or exchanging products.


6. User Community and Blog

6.1. User Content: By contributing to our user community or blog, you grant 5171 Splash Squad LLC. a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your content.

6.2. Conduct: You agree to use the user community and blog in accordance with applicable laws and these terms. We reserve the right to remove any content or suspend user accounts that violate these terms.

 

7. Intellectual Property

7.1. Trademarks: All trademarks, service marks, and trade names of 5171 Splash Squad LLC. used on the website are trademarks or registered trademarks of 5171 Splash Squad LLC.

7.2. Copyright: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of 5171 Splash Squad LLC. and is protected by copyright laws.

 

8. Limitation of Liability

To the extent permitted by law, 5171 Splash Squad LLC. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.


9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state of California in the United States.


By using our website, you agree to these terms and conditions. If you have any questions or concerns, please contact us at the following email address: fun@splashsquad.com

Return and Exchange Policy

 

5171 Splash Squad LLC. - Return and Exchange Policy

Effective Date: November 15, 2023

 

Thank you for shopping at 5171 Splash Squad LLC. We want you to be completely satisfied with your purchase. If you are not satisfied with your product, please review our Return and Exchange Policy below.

 

1. Eligibility for Returns and Exchanges

1.1. Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 30 days of receiving the item for a return or exchange.

1.2. Incorrect Product Received: If you receive an incorrect product, please contact us within 30 days of receiving the item for a return or exchange.

1.3. Change of Mind: We accept returns for products with no defects or damages within 30 days of the delivery date. In such cases, the customer is responsible for return shipping costs.

 

2. How to Initiate a Return or Exchange

2.1. Contact Us: To initiate a return or exchange, please contact our customer service team at the following email: fun@splashsquad.com. Provide your order number, a description of the issue, and any supporting photos if applicable.

2.2. Approval: We will review your request and provide instructions on how to return the item or proceed with an exchange if eligible.

 

3. Return and Exchange Conditions

3.1. Original Packaging: Please return the product in its original packaging, including all accessories, manuals, and any other items that came with it.

3.2. Unused and Unaltered: Returned items must be unused, unwashed and in the same condition as received, and free from any alterations or modifications.

3.3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.

 

4. Refunds and Credits

4.1. Refunds: Refunds will be issued to the original payment method used for the purchase within 30 days of receiving the returned item.

4.2. Exchanges: If you requested an exchange, the replacement item will be shipped once the returned item is received and inspected.

 

5. Exceptions

5.1. Final Sale Items: Certain items may be marked as final sale and are not eligible for return or exchange. Please check the product description for details.

5.2. Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.

 

6. Contact Information

If you have any questions or concerns about our Return and Exchange Policy, please contact our customer service team at the following email: fun@splashsquad.com

 

5171 Splash Squad LLC. reserves the right to modify this policy at any time. Please review this policy periodically for changes. Your continued use of our website constitutes your acceptance of the policy in effect at the time of your use.

Privacy Policy

 

5171 Splash Squad LLC. - Privacy Policy

Effective Date: November 15, 2023

At 5171 Splash Squad LLC., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this policy.

 

1. Information We Collect

1.1. Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment information, when you place an order or register on our website.

1.2. Automatically Collected Information: We may automatically collect information about your device, including your IP address, browser type, and operating system, as well as information about your use of our website.

1.3. Cookies: We use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

 

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, including communicating with you about your order and providing shipping information.

2.2. Customer Support: Your information helps us respond to your customer service requests and support needs more efficiently.

2.3. Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information that we think you may find interesting.

 

3. Information Sharing

3.1. Third-Party Service Providers: We may share your information with third-party service providers who help us operate our website, process orders, or provide services to you.

3.2. Legal Compliance: We may disclose your information when we believe in good faith that such disclosure is necessary to comply with applicable laws, respond to legal process, or protect our rights, privacy, safety, or property.

 

4. Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

 

5. Your Choices

5.1. Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in the email or by contacting us directly.

5.2. Access and Correction: You have the right to access the personal information we hold about you and correct any inaccuracies.

 

6. Children's Privacy

Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us.

 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about our Privacy Policy, please contact us at the following email address: fun@splashsquad.com

Privacy Policy

 

5171 Splash Squad LLC. - Cookie Policy

Effective Date: November 15, 2023

At 5171 Splash Squad LLC., we use cookies to enhance your browsing experience. This Cookie Policy explains how we use cookies and similar technologies on our website. By continuing to browse or use our site, you agree to our use of cookies as described in this policy.

 

1. What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to enhance user experience, gather analytics, and provide targeted content.

 

2. Types of Cookies We Use

2.1. Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functionalities such as page navigation and access to secure areas.

2.2. Analytics Cookies: We use analytics cookies to collect information about how visitors interact with our website. This helps us improve the site and tailor it to user needs.

2.3. Functionality Cookies: These cookies allow the website to remember choices you make, such as language preferences or region, to provide an enhanced user experience.

2.4. Marketing Cookies: We may use marketing cookies to deliver relevant advertisements based on your interests and online behavior.

 

3. Managing Cookies

3.1. Browser Settings: You can manage cookie settings in your browser. Most browsers allow you to refuse or accept cookies and delete them.

3.2. Third-Party Tools: You can also use third-party tools, such as browser add-ons, to opt-out of cookies used for advertising purposes.

 

4. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

5. Contact Information

If you have any questions or concerns about our Cookie Policy, please contact us at the following email: fun@splashsquad.com

 

By using our website, you consent to the use of cookies as described in this policy. If you do not agree with the use of cookies, please adjust your browser settings accordingly or refrain from using our website.

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